My team member cannot use the Pro/Pro+ features after adding them to a workspace [Answer]

A common problem that many users encounter is when they add a team member to their workspace and the team member reports they cannot use the Pro or Pro+ features in their account.

The reason for this is because most probably the team member has not switched to the workspace in which you added them.

Here's how a team member can switch between workspaces: https://help.pixelied.com/article/72-how-do-i-switch-between-different-workspaces

A team member can ONLY access the Pro or Pro+ features in the workspace you've added them in. If you add them to multiple workspaces, then they'll be able to enjoy the Pro or Pro+ features in those workspaces only.